Delivery info

We ship all over the World from France... 

* Delivery to the UK after Brexit * : 

Due to the recent exit of the UK from the EU, our UK clients may incur a charge on arrival for ordering with us. Until things are clearer we would recommend that you place a small test order with us - read more: 

The current understanding is that there is NO Customs Tarrif (therefore no penalty) between France and the UK as long as the products originate from the EU. As it happens, 90% of the products we sell are made in Europe and we are slowly updating our website to flag where they are made on each product page so you can make an informed decision. Please contact us if this info is missing for what you want.

However they may charge you Duty equivalent to VAT on arrival as well as a clearance fee for the fact that the local transport company is having extra paperwork costs. 

It is possible that small orders under a certain value (likely under 150 euros ) will just get through like normal post but it is not sure. We would recommand you make a small test when placing an order with us.

We will also avoid using private courier companies such as DHL to send anything to the UK at the moment. These are faster but systematically go through customs whereas a small parcel sent via the postal service and delivered by parcelforce might get luckier and is still tracked and insured.

We cannot be responsible for financials extras you may incurr on arrival and we are sorry for the lack of clarity today. We are really hoping that because we are selling mostly European made products it will mean no or little charge for you in the future. Our clients in the UK have always been important to us since the very beginning...

Delivery to France: 6,50€ or 7,50€ for most parcels (25€ for very heavy parcels)

Dispatch within 2-5 working days + transit time of 2 working days by Colissimo, lettre suivie or other transport companies. We cover part of the real cost to ship in France so you don't pay more than 7,50 unless it is a very large order.

 

Delivery to other countries: From 9.50€ for flat items in europe and from 12,90€ for parcels (weight based at the checkout)

Dispatch within 2-5 working days + transit time of 3-8 working days for Europe

and slightly more for the rest of the world. The rate is calculated at the checkout based on weight. Once you add items to your basket you can ask for a simulation of delivery prices before entering all your details... 

Each parcel has a tracking number. Delivery timings are estimations only. 

 

 

 

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